The company FAACTOPI attaches paramount importance to protecting your personal data and respecting your privacy. The purpose of this policy is to inform you about how we process the information you entrust to us.
1. Data Controller
The data controller for the personal data collected during your browsing on the website www.faactopi.com is: FAACTOPI, a simplified joint-stock company (société par actions simplifiée), registered with the Lyon Trade and Companies Register under number 918 208 828, having its registered office at 41 Boulevard Marcel Sembat, 69200 Vénissieux, France, represented by Saadia AJANA, acting as President.
Address: USIN-Parilly, 41 Boulevard Marcel Sembat, 69200 Vénissieux
Contact: contact@faactopi.com
2. What data do we collect and why?
We collect and process your data for the following purposes:
Customer relationship management: to handle your requests via the contact form.
Security and fraud prevention: we collect technical data to protect the site against risks and threats.
Improving user experience: analysis of browsing data via Framer to optimise the site.
Communication: conducting optional satisfaction surveys or communication campaigns if you have consented to them.
Note: your data is never sold to third parties.
3. Retention period and security
Your personal information is retained in accordance with applicable regulations.
To ensure the security of your data, we use standard measures.
4. Your rights regarding your data
In accordance with the GDPR, you have the following rights regarding your personal information:
Right of access and rectification: you can view and modify your data.
Right to erasure: you can request the deletion of your data (subject to legal retention obligations).
Right to object or restrict processing: you can object to certain types of processing.
Right to data portability: you can retrieve the data you have provided to us.
How to exercise your rights? Send your request in writing along with a copy of your identity document to: contact@faactopi.com
In the event of a dispute, you also have the right to lodge a complaint with the CNIL (www.cnil.fr).
5. Management of cookies and tags
The site uses cookies to improve browsing and measure audience metrics.
Social media cookies: if you click on the icons or links for LinkedIn and YouTube and have accepted cookies, these services may place trackers on your device.
Settings: you can configure your browser to refuse cookies, but this may limit access to certain features of the site.
6. Subcontracting and data transfers
FAACTOPI undertakes not to transfer your data outside the European Union without informing you. We rigorously select our technical service providers, such as OVH, for their compliance with the GDPR.